Corporate
Found 518 articles
Heart of England Co-op launches rapid delivery via Snappy Shopper
The Heart of England Co-op Society is expanding its digital footprint with the launch of Heart Delivered, a rapid grocery service utilizing the Snappy Shopper e-commerce platform. The initiative leverages a partnership with logistics provider Nash to facilitate last-mile fulfillment across the Midlands, aiming to modernize convenience for local shoppers.
Sofa Club appoints Kate Preusse to newly created operations role
Sofa Club has appointed Kate Preusse as its first Group Operations Director, tasking the industry veteran with overseeing the retailer’s end-to-end supply chain and logistics. The move signals a strategic push to stabilize the company’s operational infrastructure as it seeks to scale its customer-centric model for future growth.
Stewart Golf cuts response times to one minute with AI assistant
A golfer in Florida once faced a three-day wait for technical support, but Stewart Golf has slashed that window to sixty seconds. By deploying an AI-powered platform named Stewie, the trolley manufacturer transitioned from a bottlenecked UK-only operation to a global, round-the-clock service model that recently hit 100% customer satisfaction.
Best Buy Canada Taps Perion to Scale In-Store Digital Advertising
Best Buy Canada is overhauling its in-store digital signage by partnering with Perion to launch a programmatic, loopless advertising network. This transition aims to turn the retailer’s physical footprint into one of the country's largest supply-side platform-enabled digital-out-of-home media environments, offering brands more precise, measurable engagement opportunities.
LuxLexicon Brings Stablecoin Payments to Singapore Luxury Retail
Luxury handbag reseller LuxLexicon has integrated Triple-A payment infrastructure at its Palais Renaissance flagship store in Singapore, allowing customers to settle purchases using stablecoins. This move targets a growing demographic of digitally native shoppers, bridging the gap between high-end consignment resale and the borderless nature of global cryptocurrency transactions.
Ashley Monseth Joins Fanatics to Lead Commerce Tech Recruitment
Fanatics has appointed Ashley Monseth as its new Director of Talent Acquisition for Commerce Tech & Digital. Monseth joins the sports retail giant following a five-year tenure at Gap Inc., where she previously served as the Director of Talent Acquisition for Technology, Digital, and Loyalty.
Stephen Byrne moves from Primark to Enva as leadership shifts continue
After five years overseeing global infrastructure at Primark, Stephen Byrne has transitioned to the recycling sector, taking on the role of Group IT Director at Enva. His departure coincides with a broader leadership shake-up at the fast-fashion retailer as it navigates a period of significant strategic restructuring.
Pinterest Unveils AI Suite to Reshape Ad Discovery and Shopping
Ahead of the Cannes Lions festival, Pinterest has launched a suite of AI-driven tools aimed at streamlining marketer workflows and enhancing ad performance. By integrating its proprietary data with agentic tools, the platform is shifting its strategy to prioritize contextual intent over simple keyword-based search results.
UK Retailers Face Urgent AI Gap in Agentic Commerce Shift
While 80% of shoppers currently engage with AI tools, over two-thirds report finding no value in their interactions. A new whitepaper from RTIH and Fynd, titled Agentic Commerce: The Next Frontier of Retail, argues that the failure lies not in the technology itself, but in the underlying infrastructure.
Retailers Struggle to Turn AI Ambition into Concrete Value
Ninety-one percent of retail leaders report significant pressure to integrate artificial intelligence to remain competitive, yet fewer than half have established a clear strategy to deliver commercial results. While the industry views AI as a strategic priority, many organizations remain stuck in a gap between experimentation and operational reality.
Pizza Factory Overhauls Digital Stack with PAR Technology Platform
Pizza Factory has finalized a deal to integrate PAR Technology’s comprehensive software suite across all 110 of its locations. The move aims to consolidate the chain’s fragmented systems, merging point-of-sale, inventory management, labor tracking, and loyalty programs into a single, unified digital infrastructure.
Ellis Brigham cuts WISMO queries by 14% through Ingrid partnership
Outdoor retailer Ellis Brigham has overhauled its omnichannel logistics, reducing "Where Is My Order" inquiries by 14% following a digital transformation. By integrating the Ingrid delivery suite alongside a move to the Centra platform, the brand has streamlined fulfillment across its 15 UK stores and centralized distribution centers.
The Hidden Cost of Digital Surveillance in Remote Work
A cross-country study of 4,000 remote workers reveals a stark correlation: the more closely an employee is monitored, the more likely they are to work through illness. This paradox suggests that workforce management tools, while intended to drive productivity, may be actively incentivizing presenteeism over actual performance.
Jysk expands Vusion partnership to digitize 2,500 European stores
European home furnishing retailer Jysk is accelerating its digital transformation by scaling its long-standing partnership with Vusion. The agreement focuses on upgrading electronic shelf labels and migrating legacy systems to the cloud, aiming to cover approximately 2,500 retail locations across the Nordic, DACH, and Benelux regions by 2027.
Disney Store Expands Retail Footprint Into Selfridges Locations
Disney is bringing its branded shopping experience into the Midlands and the North West, with two new concessions set to open inside Selfridges Birmingham and Manchester Trafford this July. The expansion builds on the company's existing presence in London, aiming to deepen its physical reach across the UK.
Sree Sreedhararaj Appointed Chief Product and Technology Officer at Stitch Fix
Stitch Fix has tapped industry veteran Sree Sreedhararaj to lead its product and technology divisions as the online styling service seeks to deepen its reliance on artificial intelligence. Sreedhararaj, formerly the CTO at IPSY and Sephora, joins the firm to refine the platform’s personalization capabilities and human-centric retail model.
Evri appoints InPost veteran Steve Kelly to lead returns strategy
Steve Kelly has joined Evri as Head of Returns, moving from his role as Operations Director at InPost UK. A logistics industry veteran with previous stints at Amazon UK, Menzies Distribution, and Hermes, Kelly returns to a familiar environment as Evri aggressively expands its nationwide locker and ParcelShop network.
Aritzia Taps Adyen to Unify North American Payment Infrastructure
Canadian fashion retailer Aritzia has finalized a partnership with Adyen to consolidate its payment processing across all touchpoints. By integrating the fintech firm's platform, the retailer aims to harmonize transaction experiences across its physical boutiques, North American e-commerce sites, and its newly deployed mobile application.
Hackers hijack government site to run massive Boots phishing scam
Cybersecurity firm Huntress has intercepted a sophisticated phishing campaign targeting nearly nine million UK shoppers by impersonating retailer Boots. The scammers leveraged a compromised Bolivian government website to host a fraudulent storefront, effectively bypassing standard spam filters and lending an air of official legitimacy to their data-harvesting operation.
Retail Tech Startup Weav Secures The White Company as Debut Client
The White Company has officially migrated its weekly trading operations to Weav, a new retail planning platform founded by former executives from Asos and Kidly. The transition marks the commercial debut for the startup, which aims to replace legacy Excel-based systems with automated, real-time data processing for mid-market retailers.
Retail Technology Show secures top industry honors at AEO Awards
Six years after critics claimed a retail-focused exhibition had no viable future, the Retail Technology Show has been named the Best UK Tradeshow in the 4,001-8,000sqm category at the Association of Event Organisers Excellence Awards, marking a significant milestone for the event’s founders and the Nineteen Group.
John Hunt joins Marks and Spencer as Chief Digital and Technology Officer
After a decade at the Woolworths Group, John Hunt is moving to Marks and Spencer this summer to lead the retailer’s digital, data, and technology operations. He steps into the role currently held by Sacha Berendji, who will remain on the M&S executive committee until April 2027.
NRF Retail's Big Show Europe Returns to Paris This September
Paris Expo Porte de Versailles will host NRF 2026: Retail’s Big Show Europe from September 15 to 17. The event brings together thousands of industry leaders to navigate the shifting competitive landscape, operating under the theme The Next Now and focusing on the technologies redefining the modern shopping experience.
GlassesUSA.com Integrates Afterpay to Combat Rising Cost Hesitation
More than half of American prescription eyewear wearers are postponing essential purchases due to financial pressure, prompting GlassesUSA.com to integrate Afterpay into its checkout experience. The move aims to provide budget-conscious shoppers with flexible payment options for products they previously deemed too expensive to buy immediately.
Curator Hotel & Resort Collection Adopts Canary AI for Boutique Stays
Independent boutique hotels within the Curator Hotel & Resort Collection are gaining access to Canary Technologies’ AI-driven guest management platform. The partnership, facilitated through Curator’s Preferred Vendor Programme, aims to balance automated operational efficiency with the personalized service that defines the independent hospitality sector.
Finmid and myPOS Launch Embedded Lending for Italian Merchants
Over 90,000 Italian merchants now have access to pre-approved, flexible financing through a new partnership between finmid and myPOS. By integrating lending directly into the payment platform, the initiative aims to bridge the significant SME funding gap in Italy, offering capital based on real-time business performance data.
La Redoute integrates Mirakl AI to optimize sponsored product ads
French retailer La Redoute has launched Mirakl Ads, an artificial intelligence-driven retail media solution, on its e-commerce platform. The integration aims to refine product discovery for shoppers while boosting advertising performance, marking a shift toward commerce-specific AI models that prioritize retailer objectives over generic optimization algorithms.
Tesco to Equip 3,000 Stores with Hanshow Electronic Shelf Labels
Tesco is embarking on a two-year transition to electronic shelf labels, partnering with Hanshow to modernize its retail footprint. Following a 2025 pilot program, the supermarket giant intends to overhaul pricing accuracy and labor efficiency across approximately 3,000 locations, starting with an initial deployment in four test stores.
The AI Execution Gap: Insights from Shoptalk Europe 2026
As Shoptalk Europe 2026 concluded in Barcelona, a clear consensus emerged among the 4,500 industry leaders in attendance: the retail sector is currently trapped in a significant disconnect between the rapid adoption of artificial intelligence tools and the ability to convert these technologies into measurable business outcomes.
Ed Child departs Costa Coffee after five-year data leadership
After five years driving digital transformation at Costa Coffee, Global Head of Consumer Data and Digital Analytics Ed Child is stepping down. The veteran data specialist, whose resume includes stints at Asda and Walmart, confirmed his exit via LinkedIn, citing a desire to pursue new opportunities closer to his Yorkshire home.