Corporate
Found 897 articles
Morrisons integrates Instaleap software to scale online order fulfillment
Morrisons has entered a strategic partnership with Instaleap, an e-commerce fulfillment specialist recently acquired by Instacart, to streamline its online operations. The integration aims to optimize order management across major delivery platforms including Uber Eats, Just Eat, and Deliveroo, enhancing speed and accuracy for store-based fulfillment teams.
Rainbow Debuts Digital Twin Supermarket in Shenzhen
Chinese retailer Rainbow has launched its inaugural Store Digital Twin location at the Shahe sp@ce supermarket in Shenzhen. Developed alongside Hanshow and Lingzhi Digital Technology, the facility integrates real-time operational data with AI-driven infrastructure, marking a shift toward data-centric management in the company’s physical retail network.
Gemma Spence named CEO of THG Ingenuity in leadership shake-up
THG Ingenuity has appointed e-commerce veteran Gemma Spence as its new Chief Executive Officer, marking a significant shift in the company’s leadership structure. Spence, formerly a leader at WPP and VML, arrives as the business pivots toward a more integrated, data-driven approach to global commerce, fulfilment, and automation.
Mastercard predicts £370bn in AI-driven consumer spending by 2030
One in ten consumers will routinely delegate shopping and payments to artificial intelligence by 2030, according to new Mastercard research. Unveiled in London, the report forecasts that this shift toward agentic AI commerce will generate £370 billion in global annual spending as automated assistants take over routine financial transactions.
Jeanniey Walden appointed Chief Marketing Officer at Fluent
Fluent has appointed retail industry veteran Jeanniey Walden as its new Chief Marketing Officer, tasking the former Barnes & Noble and JCPenney executive with steering the company’s commerce media strategy as it seeks to scale its digital footprint and deepen its partnerships with major national brands.
Morrisons reshuffles tech leadership amid new retail partnerships
Tom Scott has stepped into the role of Technology Manager for Store Projects at UK grocery retailer Morrisons. His appointment arrives as the supermarket chain simultaneously accelerates its digital infrastructure through high-profile collaborations with analytics firm NIQ and computer vision specialist Everseen to refine in-store operations.
Ian McClure joins Marks & Spencer in technology leadership role
After a seven-year tenure at Co-op, Ian McClure has transitioned to Marks & Spencer Technology. Stepping into the role of Head of Software Engineering, McClure joins the retailer following an extended summer break, marking his return to the professional sphere with a focus on shaping the company's future engineering capabilities.
Navid Jilow joins Berry Bros. & Rudd as IT Director
Tech veteran Navid Jilow has been appointed as the new IT Director at historic wine merchant Berry Bros. & Rudd. Transitioning from his previous role as Director of Technology at Belstaff, Jilow brings extensive experience from past positions at The White Company and IBM to the heritage retailer.
LR Health & Beauty Appoints Martin Lipp as CFO
LR Health & Beauty has named finance veteran Martin Lipp as its new Chief Financial Officer, tasking the executive with steering the company’s global financial operations, legal affairs, and IT strategy during a critical period of corporate transformation and growth.
Limited Space secures exclusive digital media deal with Legal & General
Out-of-home media specialist Limited Space has launched a new digital network across Legal & General’s UK property portfolio. This partnership marks an aggressive expansion into retail and leisure parks, aiming to capture the attention of over 21 million consumers annually through high-intent, location-based advertising across England and Scotland.
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Major Retailers Adopt Digital Badge to Verify Community Impact
Marks & Spencer, Aldi, Lidl, and Sainsbury’s have begun rolling out the Neighbourly Mark, a new scannable digital badge designed to provide transparent, real-time evidence of corporate social responsibility. The initiative allows shoppers and employees to instantly verify claims regarding funding, volunteering, and surplus food donations directed toward local charities.
Tillo acquires Amilon to scale digital rewards platform
Rewards and incentive platform Tillo has acquired Italian digital gift card specialist Amilon, marking a significant expansion of its European footprint. The deal consolidates two major players in the digital value sector as they move to capture a larger share of the multinational rewards and employee benefits market.
Reserved’s Oxford Street store: Style meets checkout chaos
Eighteen minutes. That is the time required to pay for a basket of clothes at Reserved’s Oxford Street flagship, a delay that transforms a polished, modern shopping experience into a lesson in retail frustration. While the store excels at aesthetic presentation, its operational failure at the till proves that decor cannot replace service.
UK Retailers Launch Massive Hiring Drive to Combat Youth Unemployment
Facing a stark reality where nearly one million young people are excluded from the workforce, UK retailers have launched a nationwide initiative to create 100,000 jobs. The Opening Shift programme aims to break the cycle of unemployment by providing structured work experience for those aged 18 to 24.
Omnichannel Payment Platforms Set for Decade of Rapid Expansion
The global market for omnichannel payment platforms is projected to reach $108 billion by 2031, a 57% increase from 2026 levels. As merchants consolidate disparate sales channels into unified systems, analysts identify Stripe, Worldpay, PayPal, Square, and Adyen as the primary architects driving this industry-wide shift.
Midlands Air Ambulance Charity Deploys AI to Streamline Online Retail
Midlands Air Ambulance Charity is integrating artificial intelligence into its retail operations to accelerate the sale of donated goods. By adopting the Minimist platform, the organization aims to optimize its online listings, generating essential revenue to sustain its critical care helicopters and emergency response vehicles across six counties.
Nick Ormerod departs New Look after 12-year tenure
Nick Ormerod has stepped down from his role as Customer and Digital Director at New Look, concluding a twelve-and-a-half-year career at the fashion retailer. His departure marks the end of a significant era for the company’s digital transformation strategy, which he helped shape through various leadership positions.
Przemek Czarnecki departs Asos after 18-month technology overhaul
Przemek Czarnecki has stepped down from his role as Chief Technology Officer and Executive Vice President of Technology at Asos. His departure marks the conclusion of an 18-month tenure defined by a comprehensive digital transformation and the modernization of the fashion retailer’s core technology infrastructure.
SOLUM expands Australian footprint with Bing Lee and Natural Grocery
SOLUM is scaling its electronic shelf label (ESL) presence across Australia, securing new contracts with consumer electronics giant Bing Lee and The Natural Grocery Company. These deployments aim to streamline in-store operations by automating pricing updates and enhancing the precision of promotional activities for both retailers.
The Range to deploy VoCoVo headsets across entire store estate
Following a year-long trial at a single site, home and garden retailer The Range is equipping all 283 of its locations with VoCoVo S5 Pro headsets. The rollout aims to replace traditional loudspeaker announcements with instant, hands-free team communication to accelerate stock checks and improve customer service responses.
Wendy's launches UK mobile app to anchor digital expansion
Wendy's has officially debuted its dedicated mobile application for iOS users in the UK, marking a significant step in the fast-food chain’s ongoing digital transformation. The launch arrives as the company seeks to solidify its infrastructure and enhance customer engagement across its growing network of 50 British locations.
Calum Johns Tapped to Lead CRM and Loyalty at McDonald's UK
McDonald’s UK has appointed Calum Johns as its new Head of CRM, Loyalty, Partnerships and Social. A veteran of the retail and hospitality sectors, Johns arrives from Holland & Barrett to oversee the fast-food giant’s digital engagement strategies as the company pivots toward more insight-led, culturally resonant storytelling.
Retail Tech Weekly: Sephora’s TikTok Push and MINISO’s K-Pop Tour
Retailers are aggressively bridging the gap between digital engagement and physical storefronts, with Sephora launching a TikTok Shop pilot and MINISO betting on global K-pop star Lisa to anchor its latest pop-up tour. These moves highlight a shift toward immersive, social-first commerce strategies across the international market.
Jay Thapar joins Bodycare to lead influencer and creator strategy
Retailer Bodycare has appointed Jay Thapar as Head of Influencer & Creator Partnerships, marking a strategic shift toward community-driven commerce. Thapar, who previously held roles at L'Oréal and The Beauty Crop, joins the brand as it expands its physical footprint with a new, creator-focused studio model in Leicester.
Laird Superfood Appoints Mark Johnson as CFO
Laird Superfood has tapped veteran financial executive Mark Johnson to serve as its new Chief Financial Officer, signaling a strategic push toward sustainable, profitable growth. Johnson joins the health-focused brand after a high-level finance tenure at Tropicana Brands Group, bringing over 25 years of experience in consumer packaged goods.
Mastering Garden Party Style: A Guide to Outdoor Elegance
Garden parties demand a delicate balance between expressive personal style and the practicalities of an outdoor setting. Whether navigating a formal country estate or an intimate home gathering, the secret to a successful look lies in choosing fabrics, silhouettes, and footwear that allow for effortless movement across the grass.
Why post-purchase support is the true frontier for retail AI
Retailers obsessed with AI-driven product discovery are missing a more lucrative opportunity: the post-purchase experience. Sreeraman Mohan Girija, founder of Fynd, argues that the most immediate commercial return for agentic commerce lies not in helping customers shop, but in solving the friction that occurs after an order is placed.
Popeyes UK Launches First Omnichannel Loyalty Program
Popeyes UK has officially entered the loyalty space with the rollout of Popeyes Rewards, a new digital platform designed to integrate customer engagement across mobile apps, online orders, and in-store kiosks. The move marks the brand's first attempt to gamify its customer experience while leaning into its New Orleans culinary heritage.
Simbe Hires Former Meta and JPMorgan Executive for Client Success
Simbe has appointed Claudia Molina as Vice President of Client Success, tasking the former Meta, JPMorgan, and American Express leader with scaling the company’s enterprise retail strategies. Her arrival coincides with a broader push by the physical AI specialist to integrate real-time shelf intelligence into core retail operations.
Retail Tech Trends: RFID Deployments and AI Shopping Assistants
Major UK retailers are accelerating their digital infrastructure, with Sainsbury’s deploying RFID across its clothing lines and Asda completing a widespread roll-out of electronic shelf labels. These moves highlight a broader industry push to synchronize physical store inventory with digital management systems to improve operational efficiency.