Corporate
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Ikea invests £31.5 million to overhaul UK distribution network
Ikea is injecting £31.5 million into its UK distribution centers in Peterborough and Doncaster to accelerate online order processing and curb packaging waste. The move targets a more sustainable supply chain, aiming to reduce material usage by 30% while expanding regional fulfilment capabilities to serve northern customers more effectively.
2026 RTIH Innovation Awards Ceremony to be held in London
The 2026 RTIH Innovation Awards will crown its winners at a ceremony in Central London on Wednesday, 4th November. Hosted at The HAC, the event marks the culmination of a rigorous judging process that evaluated global retail technology innovations across a fast-moving, omnichannel landscape.
Co-op and Devon & Cornwall Police see shop crime solve rates double
A digital reporting trial between Co-op and Devon & Cornwall Police has nearly doubled the solve rate for retail crimes, leveraging a platform called SentrySIS to streamline evidence sharing. By allowing store staff to upload incident details directly, the partnership has slashed investigation times and improved the identification of prolific offenders.
Brompton overhauls wholesale operations with new BigCommerce portal
After twelve years of relying on legacy infrastructure, British folding bicycle manufacturer Brompton has migrated its wholesale operations to a modern Partner Portal built on BigCommerce. The move bridges the gap between the company’s direct-to-consumer digital presence and its extensive network of independent retail partners.
Selecting a MAP Monitoring Tool: A Practical Guide
A minimum advertised price policy is only as effective as your visibility into the market. Brands often discover this when unauthorized sellers undercut their prices for months, eroding margins and reseller trust. Choosing the right monitoring software requires moving beyond vendor demos to focus on actionable intelligence and verifiable evidence.
Whatnot Doubles Down on Dublin with New European Headquarters
Whatnot, the live commerce platform currently dominating markets in North America and Europe, has officially opened its new European headquarters in Dublin. The company plans to double its existing Irish workforce of 130 employees over the next 18 months, targeting expertise in artificial intelligence, engineering, and trust and safety.
Debenhams Group partners with Storfund to accelerate merchant payments
Debenhams Group has introduced a new liquidity solution for its 30,000 marketplace partners, enabling brands to access sales revenue immediately upon shipment. By integrating Storfund’s Daily Advance technology, the retailer aims to bypass traditional payment cycles and improve cash flow ahead of the busy Christmas trading period.
SPAR International Partners with Footprints AI for Media Marketplace
SPAR International is launching a centralized retail media marketplace in partnership with Footprints AI, aiming to provide its global network of independent retailers with a unified platform to manage, track, and optimize digital advertising campaigns across physical stores and online channels.
Asos Hires Nick Goodchild to Spearhead AI Creative Strategy
Asos has tapped former Tommy Hilfiger executive Nick Goodchild to serve as its new AI and Creative Studios Director. Tasked with integrating artificial intelligence into the retailer's content production, Goodchild will oversee a cross-functional program aimed at scaling creative output and personalizing the digital shopping experience for customers.
Five Below launches native mobile apps via poq platform
US retailer Five Below has rolled out new native iOS and Android applications developed by the commerce platform poq. The launch aims to deepen customer engagement by providing a faster, more personalized mobile experience that bridges the gap between the brand's digital presence and its physical store locations.
MINISO Brings IP-Themed Retail Concept to United States
MINISO has launched its first US-based MINISO LAND store at Columbus, Ohio’s Easton Town Center, marking a significant expansion of the retailer’s immersive, IP-focused shopping format. Spanning approximately 15,000 square feet, the new destination prioritizes interactive zones and themed experiences over traditional, shelf-heavy retail layouts.
Quail Digital Shortlisted for 2026 RTIH Innovation Award
Retail communications specialist Quail Digital has secured a finalist spot in the Technology Vendor of the Year category at the 2026 RTIH Innovation Awards. The nomination highlights the company’s efforts to streamline back-end operations and enhance customer experiences through advanced headset systems designed for modern, high-pressure retail environments.
Founder Amit Sharma Returns as CEO of Post-Purchase Platform Narvar
Amit Sharma has resumed the role of CEO at Narvar, the San Francisco-based retail intelligence firm he founded in 2012. His return marks a leadership transition following the tenure of Anisa Kumar, who had served as the company’s head since 2024 after previously acting as Chief Customer Officer.
Sephoria London: A Beauty Festival Lost in Translation
The UK’s first Sephoria promised a beauty wonderland, drawing thousands of fans who paid £95 for a three-hour slice of the action. While the atmosphere crackled with genuine excitement, the reality for many attendees proved a disjointed experience defined by long queues, inconsistent sampling, and a stark contrast to the influencer-led hype.
Westfield and Lionsgate bring Panem to life in London
Fans of The Hunger Games will soon step into the world of Panem, as Westfield Rise and Lionsgate launch an immersive activation at Westfield London. Running from October 30 to November 23, the free ticketed event serves as a centerpiece for the studio’s extensive 2026 promotional campaign.
Retailers and Tech Partners Vie for 2026 RTIH Innovation Awards
The 2026 RTIH Innovation Awards have unveiled their shortlist for the Best Retailer/Technology Supplier Relationship category, highlighting collaborations that have reshaped global retail operations. From AI-driven logistics to unified commerce platforms, these partnerships represent the most significant technological advancements currently driving change across the sector.
Hospitality Tech Innovators Named in 2026 RTIH Awards Shortlist
The 2026 RTIH Innovation Awards have unveiled their Hospitality Technology finalists, highlighting firms that are reshaping guest experiences through digital integration. From frictionless stadium concessions to AI-driven cooling systems, the selected companies represent a diverse range of technological advancements currently being deployed in the global hospitality sector.
AliExpress and YouTube Expand Affiliate Partnership to New Markets
AliExpress is scaling its collaborative footprint with YouTube, extending an affiliate program that allows content creators to monetize product recommendations. Following a pilot in South Korea, the platform is rolling out the integration to four major markets: the United States, Brazil, the United Kingdom, and Germany.
Buying Log Cabins Online: How Digital Tools Are Reshaping the Irish Market
The traditional process of visiting showrooms to inspect timber structures is shifting as Irish buyers increasingly turn to digital platforms. By leveraging online catalogues, virtual consultations, and configurators, consumers are now researching designs, comparing technical specifications, and navigating planning regulations from the comfort of their own homes.
Klarna deepens Fiserv partnership to reach enterprise merchants
Klarna has integrated its payment services into Fiserv's Commerce Hub, marking a significant expansion for the buy now, pay later provider. This move follows a successful rollout across 100,000 US merchant locations using Fiserv’s Clover point-of-sale platform, signaling a broader push into physical retail channels.
Kate Sizer joins TruRating as Chief Customer Officer
TruRating has appointed Kate Sizer, previously the Commercial Customer Director at IGD, to serve as its new Chief Customer Officer. Her arrival marks a strategic push to deepen the company's enterprise client relationships and improve how retailers translate consumer feedback into actionable business priorities.
Andre Korte joins Woolworths Group to lead digital innovation
Former Supercheap Auto executive Andre Korte has been appointed General Manager of Digital Innovation at Woolworths Group. Korte, who brings prior experience from Amazon and EY, will focus on shaping the future of grocery retailing across Australia and New Zealand, marking a significant leadership shift for the retail giant.
Matalan hits 1.76 million downloads with first native mobile app
Matalan’s debut native mobile app has secured 1.76 million downloads since its August launch, signaling a significant shift in the retailer’s digital strategy. Developed with Apadmi, the platform is already outperforming expectations, with conversion rates reaching 4.4% and order values tracking 14% higher than those on the company’s website.
Samsung and Checkout.com Strike Global Digital Payments Partnership
Samsung Electronics is expanding its digital commerce infrastructure through a new global partnership with Checkout.com, aiming to streamline payment processing across its vast ecosystem. This collaboration integrates AI-driven transaction optimization and brings Samsung Pay to a broader network of merchants via Checkout.com’s low-code integration platform.
Why SKIMS risks its premium brand equity with third-party delivery
SKIMS recently launched on-demand delivery through DoorDash, marking a strategic pivot to capture immediate consumer demand. While the partnership expands the brand's reach across the United States, critics argue that outsourcing the final customer touchpoint dilutes the premium experience and cedes control of vital consumer data to a marketplace.
Miniso to Occupy HMV’s Iconic Oxford Street Site for New Flagship
A 19,000-square-foot storefront on London’s Oxford Street is set for a major retail transition as Miniso prepares to replace HMV at the historic 363 address. The move marks a significant expansion for the lifestyle brand, which intends to introduce its experiential 'Miniso Land' concept to the British capital.
2026 RTIH Innovation Awards: Global Tech Implementation Finalists
The 2026 RTIH Innovation Awards has unveiled its shortlist for the Technology Implementation of the Year (Rest of World) category, spotlighting a record volume of entries that demonstrate how digital integration is reshaping global retail operations across diverse markets, from autonomous pharmacies in Lisbon to AI-driven grocery management.
Pop Mart to Open New London Flagship Store on Oxford Street
Designer collectible brand Pop Mart is expanding its footprint in London, with a new flagship store set to welcome customers on Oxford Street this Friday, October 23. The Chinese retailer, known for its Labubu dolls, promises an immersive retail experience at the heart of the city’s primary shopping district.
Retail Giants and Tech Partners Vie for 2026 RTIH Innovation Awards
The 2026 RTIH Innovation Awards have unveiled their shortlist for the Technology Implementation of the Year (UK) category, highlighting high-stakes digital transformations across the retail landscape. Winners will be revealed on November 4th at a ceremony in London, judged by a panel of industry experts.
Boots hires former Amazon executive to lead omnichannel growth
Murray Beckett, a veteran of Amazon and Marks and Spencer, has joined Boots as the new Director of Omnichannel & Retail Media. His arrival signals a strategic push by the high-street pharmacy chain to modernize its digital infrastructure and capitalize on the growing convergence of physical and online shopping experiences.