Corporate
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Walmart veteran launches Advisar with $750,000 pre-seed backing
Advisar, a new AI-powered platform designed to bring clarity to retail media analytics, has secured $750,000 in pre-seed funding. Led by Clutch VC, the round includes support from the Venture Center Arkansas Fund, The Validation Fund at Winrock International, and several prominent angel investors.
Edward Morgan leaves Lego to lead retail expansion at Fanatics
After four and a half years managing global expansion for The Lego Group, Edward Morgan has joined Fanatics as its new Director of Global Retail Owned & Operated. He is tasked with scaling the collectibles company's physical footprint, moving from a massive international chain to a boutique retail operation.
Poland tops European retail returns fraud rankings
Retailers across Europe are losing millions to sophisticated return-fraud schemes, with new data identifying Poland as the region’s primary hotspot. Analysis from ReBound Returns reveals that one in ten items sent back from Polish customers is flagged as potentially fraudulent, far outpacing rates in neighboring markets and testing current supply chain defenses.
Daniel Walter joins Pet Circle to spearhead AI and new ventures
Daniel Walter, a former executive at Woolworths Group, has been appointed Director of Ventures and AI at Pet Circle. His new role aims to integrate artificial intelligence deep into the Australian online pet retailer’s operations, moving beyond theoretical application to build scalable, AI-driven business models across the company’s portfolio.
Pacsun Deepens Youth Engagement With Expanded Co-Creation Programs
Nearly 1,000 young applicants have vied for a seat at the table as Pacsun formalizes its commitment to Gen Z and Gen Alpha. By launching a new Ambassador Programme alongside its second Youth Council cohort, the retailer is moving beyond passive feedback to integrate young creators directly into its strategic operations.
Marks and Spencer deploys AI monitoring across dairy farm network
Marks and Spencer has become the first retailer to implement AI-powered animal welfare monitoring across its entire supply chain of 46 dairy farms. The system utilizes real-time video analytics to track individual cow health, marking a shift toward data-driven livestock management across the retailer’s established Milk Pool.
Retail Tech Shifts: Walmart Embraces NFC and Tesco Expands Robot Pilots
Walmart is finally abandoning its resistance to contactless payments, signaling a major retreat from its proprietary payment ecosystem. Simultaneously, Tesco is scaling up trials of autonomous inventory-scanning robots, as the retail sector grapples with the evolving intersection of automation, consumer psychology, and the necessity of seamless digital integration.
Countdown begins for 2026 RTIH Innovation Awards entries
With just five weeks remaining until the October 2 deadline, the search for the year's most impactful retail technology projects is accelerating. The eighth annual RTIH Innovation Awards invite global companies to submit their work, with winners set to be honored at a ceremony in Central London this November.
Dollar General taps RELEX Solutions for AI-driven supply chain overhaul
Dollar General is deploying the RELEX Solutions platform to overhaul its forecasting, replenishment, and allocation processes across its vast North American network. The retailer aims to integrate demand planning and store-level fulfillment into a single, automated environment to better manage its 21,000-plus store footprint and 18,000 active SKUs.
Beyond the Numbers: The Hidden Work of Personal Injury Settlements
Settlement negotiations are often perceived as a simple tug-of-war over dollar amounts, but the outcome is usually determined long before a formal figure is ever proposed. Success depends on the rigorous accumulation of evidence, medical documentation, and a clear understanding of liability that anchors the demand in objective reality.
Shopsense AI recruits former Amazon executive Alan Lewis as CPO
Shopsense AI has appointed veteran product leader Alan Lewis as its new Chief Product Officer. Lewis, who previously helped launch Amazon Marketing Cloud and held senior roles at eBay and Alibaba, joins the AI-driven commerce firm to oversee the expansion of its enterprise platforms and retail shopping experiences.
Retail Tech Funding Surges as Autonomous Logistics and AI Scale
A wave of capital is reshaping the retail landscape, headlined by Gatik’s $200 million financing round and eComID’s $17 million seed raise. These investments signal a shift toward high-stakes autonomous freight and AI-driven personalization, as retailers move beyond pilot programs to integrate complex, data-heavy systems into their core operations.
Inditex brings Lefties to the UK with Liverpool ONE flagship
At Liverpool ONE, the Inditex-owned fashion retailer Lefties has officially launched its first UK store, marking a strategic expansion into the British market. The new 27,000-square-foot flagship on South John Street signals a significant milestone for the site, which continues to attract global brands despite shifting retail landscapes.
Interactive 3D commerce drives consumer engagement in home retail
Interactive 3D technology has become a cornerstone of modern consumer research, transforming how shoppers plan and purchase complex home goods. A new benchmark study from 3D Cloud, analyzing over $10 billion in annual sales, reveals that visualization tools are now critical for conversion in the home furnishings and improvement sectors.
Uber Eats and Coco Robotics Launch Autonomous Deliveries in Helsinki
Helsinki has become the first European Union market to feature autonomous robot deliveries for Uber Eats, marking a significant expansion for the platform. Through a partnership with Coco Robotics, the company is integrating automated couriers into its existing delivery network across the Finnish capital.
Levanta Secures $22 Million to Scale Creator Commerce Infrastructure
Levanta, a platform streamlining affiliate partnerships between brands and creators, has closed a $22 million Series B funding round led by Volition Capital. This latest injection brings the company’s total capital raised to over $43 million, fueling plans to expand its integration across major retail marketplaces globally.
Why Independent Retailers Fail: The Hidden Cost of Technical Debt
Independent online retailers rarely falter because of their product, but rather because their digital infrastructure buckles under the weight of sudden demand. As stores scale past their first six figures in revenue, the difference between survival and collapse often comes down to treating a tech stack as vital, evolving infrastructure.
Chris Thomas takes charge of technology innovation at M&S
After 17 years navigating the retail landscape, Chris Thomas is pivoting to a broader strategic role at Marks and Spencer. The long-time veteran, who previously served as Head of Product Retail Technology, has been appointed as the retailer's new Head of Technology Innovation, marking a shift from store-level operations to company-wide D&T capability.
Walmart’s Dr. Astha Purohit on the Rise of AI Agents in Retail
As AI agents begin to act on behalf of shoppers, retailers face a fundamental shift in how they reach customers. Dr. Astha Purohit, Director of Product Management at Walmart, warns that businesses must now compete not only for human attention but for the approval of the algorithms that curate our digital shopping lists.
Sweetwater Overhauls Payment Infrastructure with Gr4vy Platform
Music retailer Sweetwater has integrated Gr4vy’s cloud-based payment orchestration platform into its digital storefront. The move aims to streamline complex payment operations and provide the company with a centralized orchestration layer, allowing for greater agility in managing its evolving retail payment strategy.
Chewy COO Scott Anderson joins Veho board to bolster logistics
Scott Anderson, the Chief Operations Officer at Chewy, has joined the board of e-commerce delivery specialist Veho. His appointment marks a strategic push for the logistics firm as it seeks to scale its national network while maintaining the service reliability required by major retail partners like Macy’s and Lululemon.
Polytag Taps Suzie Dekker to Lead Business Development
Polytag, the UK-based platform specializing in connected packaging and circular economy data, has appointed Suzie Dekker as its new Business Development Manager. She joins the firm from ESG ratings specialist EcoVadis, where she previously spearheaded sustainability initiatives and customer engagement strategies across the Benelux region.
Katrina Rose Appointed Chief Digital Officer at Adore Beauty
Australian retailer Adore Beauty has named Katrina Rose as its new Chief Digital Officer, effective this September. Rose, a veteran with leadership experience at Coles Liquor and I Like Too Much, joins the company as it accelerates its transition from a pureplay online business to an omnichannel retail group.
Sofie Ovesen Appointed Head of Commercial Finance at Sitoo
Sitoo, a unified commerce and point-of-sale platform recently named to the inaugural RTIH Retail Technology Hot 100 list, has appointed Sofie Ovesen as its new Head of Commercial Finance and Operations. Ovesen transitions to the role following her tenure as Director of Finance at Paligo.
Andrew Corner leaves Nike for senior supply chain role at Starbucks
After a decade of shaping operations at Nike, Andrew Corner is transitioning to the coffee industry. The former executive has been appointed as the new Senior Vice President of Supply Chain at Starbucks, marking a significant pivot from sportswear to one of the world's largest retail coffee networks.
Toolstation rolls out omnichannel gift card system with Edenred
UK building supplies retailer Toolstation has launched a new closed-loop gift card programme, allowing customers to purchase and redeem credit across its network of over 550 branches, website, and mobile application, powered by the payment infrastructure of Edenred Payment Solutions.
Skims Appoints Victoria’s Secret Veteran to Lead EMEA Retail Expansion
Annika Pieridou Ocharan has joined Skims as the brand’s new Retail Operations Director for the EMEA region. Bringing over a decade of experience from Victoria’s Secret, Ocharan is tasked with scaling the company’s physical retail footprint as it continues its aggressive push into European and Middle Eastern markets.
UK firms cite Big Tech dominance as primary barrier to growth
British businesses are increasingly sidelined by the market power of global technology giants, according to an IPPR report. Survey data reveals that companies now view the dominance of these platforms as a greater obstacle to expansion than traditional challenges like securing finance or finding skilled talent.
Canada's Proposed Express Entry Reforms: A Warning for Employers
Proposed federal immigration changes threaten to catch Canadian employers off guard by shifting the value of job offers from salary-based incentives to rigid occupation-tier rankings. As the government moves to overhaul its Express Entry system, companies must realize that simply paying a higher wage will no longer guarantee critical permanent residency points.
Beauty industry leaders converge in London to tackle AI and ethics
The 14th Annual Beauty Trends & Innovations Conference arrives in London on September 22, gathering industry titans to dissect the rapid integration of artificial intelligence and shifting consumer demands. With a focus on practical application, the event aims to bridge the gap between emerging technology and tangible market growth.