Corporate
Found 897 articles
Morrisons revamps store tech and data strategy with dual partnerships
Morrisons is overhauling its digital infrastructure through two distinct technology partnerships aimed at sharpening market insight and streamlining the checkout experience. The UK grocery chain is integrating advanced analytics from NIQ while simultaneously deploying Everseen’s computer vision platform across 200 locations to automate and accelerate self-service transactions.
MINISO Launches Global Pop-Up Tour Featuring K-Pop Star Lisa
Lifestyle giant MINISO is bringing its brand to six international markets through a new pop-up tour headlined by Blackpink member Lisa. The campaign, which debuted at Bangkok’s ICONSIAM mall on September 1, serves as a high-profile push to integrate celebrity-driven merchandise with immersive retail experiences across Asia and North America.
Stephen Langford exits M&S after six-year digital transformation
After six years steering the digital evolution of Marks and Spencer, Stephen Langford has announced his departure from the retailer. The Director of Digital, Omnichannel & Partnerships leaves behind a business that has seen online revenues climb from £800 million to over £2 billion during his tenure.
Michael Davis named Interim Chief Technology and Data Officer at Domino's
After an 18-year tenure that began behind the wheel of a delivery vehicle, Michael Davis has been appointed Interim Chief Technology and Data Officer at Domino’s Pizza. He now moves from his role as Senior VP of Global Store Technology to bridge the gap between technical operations and executive leadership.
Countdown begins for 2026 RTIH Innovation Awards
With the entry deadline set for Friday, 2 October, companies have only four weeks remaining to submit their projects for the 2026 RTIH Innovation Awards. The program seeks to highlight global excellence in retail technology, culminating in an awards ceremony held in London this November.
Retail Tech Weekly: AI Shifts and Executive Moves
From M&S deploying AI for dairy welfare to Tesco’s strategic hire of Lucy Cooper as Group Customer Experience & Agentic Director, the retail sector is undergoing a rapid technological transformation. This week’s developments highlight how major players are embedding automation into everything from supply chains to the weekly shop.
Paul Borrett joins Unity Coffee to steer self-service technology
After a brief retirement following his tenure as Director of Technology at wagamama, Paul Borrett has been tapped as the new Technology Advisor for Unity Coffee. Borrett, a veteran architect of digital infrastructure for Costa Coffee, will now oversee the technical strategy for the self-service coffee specialist.
Nick Elms joins WHSmith as Global Information Technology Director
Nick Elms has been appointed as Global Information Technology Director at WHSmith, departing his role as Director of Information Technology at VolkerWessels UK. The move signals a shift for Elms, whose previous experience includes leadership tenures at Balfour Beatty and British Land, to the travel retail sector.
TheCode Rebrands with AI-Driven Luxury Marketplace Model
Luxury fashion platform Love the Sales has rebranded as TheCode, debuting an invite-only marketplace that utilizes proprietary artificial intelligence to manage inventory surplus and optimize product discovery. The relaunch features over 100,000 curated styles, signaling a shift toward a data-first approach for high-end retail partners.
Walmart Scales Restaurant Delivery With Dunkin’ Partnership
Walmart is escalating its competition with DoorDash and Uber Eats by integrating Dunkin’ into its core delivery ecosystem. The retail giant plans to transition from in-store tenant convenience to a broader service model, allowing customers to bundle coffee and donuts with their standard household grocery orders through the Walmart app.
Ecommpay Debuts QR Payment Tool for Contactless Micro-Transactions
Ecommpay has launched a static QR code payment solution designed to facilitate one-off transactions such as tips, donations, and casual sales. By removing the need for dedicated card hardware or complex software integration, the tool allows merchants to accept payments through a branded, web-hosted interface accessible via any mobile device.
AI in Retail 2026 Returns to London with Industry Leaders
London will host more than 150 senior retail executives on November 16 for the AI in Retail event, a gathering focused on transitioning artificial intelligence from experimental pilot programs into the core operating model for global commerce, supply chains, and digital customer journeys.
Tiago Miranda takes global retail tech role at H&M
Tiago Miranda has been appointed Global Retail Tech Project Manager at H&M, signaling a strategic shift in the retailer’s approach to international store operations. Miranda, an H&M veteran of over a decade, moves into the position after serving as the company’s Retail Tech Lead for South Europe.
Retail Tech Weekly: From Lefties' UK Debut to AI-Driven Inventory
Inditex-owned fashion retailer Lefties has marked its UK entry with a 27,000 sq ft flagship at Liverpool ONE, signaling a broader push into automated store technology. This expansion leads a week of significant shifts in retail, defined by rapid capital investment in AI, evolving inventory management, and changing consumer donation habits.
Askpolly Secures $3 Million to Automate Market Research
Askpolly has closed a $3 million seed funding round led by Differential Ventures to scale its AI-driven platform. The startup aims to transform how companies interpret social media data, replacing traditional, time-consuming survey methods with real-time, census-representative audience insights gathered directly from organic online conversations.
Lucy Cooper joins Tesco to lead agentic AI strategy
Lucy Cooper has transitioned from her role as Chief Commercial Officer at THG Ingenuity to join Tesco, stepping into the newly created position of Group Customer Experience & Agentic Director. Her appointment signals a strategic shift for the retailer as it looks to integrate autonomous AI systems into the consumer shopping journey.
Cybersecurity startup Huskeys secures $27 million in Series A funding
Huskeys has raised $27 million in a Series A round led by Blackstone Innovations Investments, pushing the cybersecurity firm’s total capital to $35 million. The company aims to address vulnerabilities in complex network edge environments, which CEO Itai Gafni describes as increasingly ill-served by legacy security tools.
Instacart Secures Exclusive Same-Day Delivery Deal with World Market
World Market has tapped Instacart as its first and exclusive partner for same-day delivery, allowing customers to receive imported home decor and specialty food items in as little as one hour. The move marks a significant expansion of the retailer’s digital footprint, bypassing traditional shipping windows for rapid local fulfillment.
Sephora Brings Exclusive Beauty Drops to TikTok Shop
Sephora is expanding its digital footprint with the launch of a pilot program on TikTok Shop, set to debut in the United States this September. The initiative, dubbed the Sephora Drop Shop, aims to blend social commerce with interactive, creator-led retail experiences to reach a new audience of beauty enthusiasts.
Minor Hotels integrates AI-driven payments with Checkout.com
Minor Hotels is overhauling its global payment infrastructure by partnering with Checkout.com to deploy AI-powered transaction processing across its portfolio of 640 properties. The collaboration aims to streamline operations and enhance guest experiences by leveraging automated authentication and transaction optimization tools across 67 countries.
H&M Expands AI Inventory Tracking Through GreyOrange Partnership
H&M Group has scaled its use of GreyOrange’s gStore technology to hundreds of retail locations, marking a significant expansion in the fashion giant's deployment of physical AI. The platform integrates RFID tracking and smart mirrors to digitize store inventory, streamlining how the retailer manages stock across three continents.
Alcampo transitions to digital price tags in modernization drive
Spanish grocery retailer Alcampo is replacing paper price strips with electronic shelf labels across 84 supermarkets. The partnership with Chinese firm Hanshow aims to streamline store operations while cutting annual paper waste by over 1,800 kilometers and reducing carbon emissions by an estimated 8.4 tonnes.
:max_bytes(150000):strip_icc()/clothing-racks-group-Leticia-Almeida-photo-04.jpg-93662e0b647a443f83bf8001308c11fd.jpg)
eComID acquires Stockholm-based Nilum to bolster AI-driven recommerce
Following a fresh $17 million seed funding round, eComID has acquired Nilum, a Stockholm-based startup specializing in AI-native secondhand shopping technology. The deal, for which financial terms remain undisclosed, aims to integrate Nilum’s tools into eComID’s global shopping passport platform to create a more personalized, sustainable fashion experience.
JD Sports turns to HyperFinity to overhaul loyalty strategy
JD Sports has engaged data specialist HyperFinity to deploy a new personalisation engine, aiming to move beyond generic marketing. By conducting structured trials across its UK stores, the retailer is shifting its loyalty strategy toward evidence-based incentives tailored to individual customer spending habits and purchase history.
Choosing the Right SMS Marketing Tools for Restaurants in 2026
The most common failure in restaurant SMS marketing is the dead-end blast. While open rates hover near 98%, many operators use tools that simply send messages without capturing the resulting bookings. In 2026, the divide between effective software and wasted spend rests on whether a platform can automate the conversation.
Charity shops face inventory crisis as donors pivot to resale apps
The rise of Vinted, eBay, and Depop is draining charity shops of their most valuable inventory, as donors increasingly choose to monetize high-quality goods themselves. Research from Rathbones indicates this shift is actively undermining the retail revenue streams that sustain thousands of charitable organizations across the UK.
Klarna Adds Financing Options to Rare Carat Engagement Ring Sales
US diamond retailer Rare Carat has integrated Klarna’s payment platform to offer customers more flexible financing for engagement ring purchases. Shoppers can now access interest-free payment plans and 0% financing options over 3, 6, or 12-month terms directly at checkout, aiming to simplify the high-stakes process of buying luxury jewelry.
StrongPoint to automate Lindas Dekor warehouse logistics
Norwegian home improvement retailer Lindas Dekor has tapped StrongPoint to overhaul its logistics operations with a new AutoStore system. The family-owned business aims to boost e-commerce scalability and warehouse efficiency through a specialized technical integration that combines high-density storage with advanced robotic fulfillment capabilities.
Ingenico Overhauls Executive Leadership Following Capital Restructure
Ingenico has appointed four senior executives to its leadership team, signaling a strategic shift following a 150 million euro capital injection led by PIMCO. The payments giant is moving to consolidate its market position by prioritizing product innovation and customer-facing technology after resetting its financial foundation.
A Strategic Approach to Executive Condominium Acquisitions
Securing an executive condominium demands a departure from impulse-driven bidding in favor of a disciplined, evidence-based assessment. By systematically evaluating lease tenure, site-specific logistics, and long-term maintenance liabilities, buyers can strip away emotional bias and ensure their final offer aligns with the property's genuine market value.