Corporate
Found 897 articles
Ellis Brigham cuts WISMO queries by 14% through Ingrid partnership
Outdoor retailer Ellis Brigham has overhauled its omnichannel logistics, reducing "Where Is My Order" inquiries by 14% following a digital transformation. By integrating the Ingrid delivery suite alongside a move to the Centra platform, the brand has streamlined fulfillment across its 15 UK stores and centralized distribution centers.
The Hidden Cost of Digital Surveillance in Remote Work
A cross-country study of 4,000 remote workers reveals a stark correlation: the more closely an employee is monitored, the more likely they are to work through illness. This paradox suggests that workforce management tools, while intended to drive productivity, may be actively incentivizing presenteeism over actual performance.
Jysk expands Vusion partnership to digitize 2,500 European stores
European home furnishing retailer Jysk is accelerating its digital transformation by scaling its long-standing partnership with Vusion. The agreement focuses on upgrading electronic shelf labels and migrating legacy systems to the cloud, aiming to cover approximately 2,500 retail locations across the Nordic, DACH, and Benelux regions by 2027.
Disney Store Expands Retail Footprint Into Selfridges Locations
Disney is bringing its branded shopping experience into the Midlands and the North West, with two new concessions set to open inside Selfridges Birmingham and Manchester Trafford this July. The expansion builds on the company's existing presence in London, aiming to deepen its physical reach across the UK.
Sree Sreedhararaj Appointed Chief Product and Technology Officer at Stitch Fix
Stitch Fix has tapped industry veteran Sree Sreedhararaj to lead its product and technology divisions as the online styling service seeks to deepen its reliance on artificial intelligence. Sreedhararaj, formerly the CTO at IPSY and Sephora, joins the firm to refine the platform’s personalization capabilities and human-centric retail model.
Evri appoints InPost veteran Steve Kelly to lead returns strategy
Steve Kelly has joined Evri as Head of Returns, moving from his role as Operations Director at InPost UK. A logistics industry veteran with previous stints at Amazon UK, Menzies Distribution, and Hermes, Kelly returns to a familiar environment as Evri aggressively expands its nationwide locker and ParcelShop network.
Aritzia Taps Adyen to Unify North American Payment Infrastructure
Canadian fashion retailer Aritzia has finalized a partnership with Adyen to consolidate its payment processing across all touchpoints. By integrating the fintech firm's platform, the retailer aims to harmonize transaction experiences across its physical boutiques, North American e-commerce sites, and its newly deployed mobile application.
Hackers hijack government site to run massive Boots phishing scam
Cybersecurity firm Huntress has intercepted a sophisticated phishing campaign targeting nearly nine million UK shoppers by impersonating retailer Boots. The scammers leveraged a compromised Bolivian government website to host a fraudulent storefront, effectively bypassing standard spam filters and lending an air of official legitimacy to their data-harvesting operation.
Retail Tech Startup Weav Secures The White Company as Debut Client
The White Company has officially migrated its weekly trading operations to Weav, a new retail planning platform founded by former executives from Asos and Kidly. The transition marks the commercial debut for the startup, which aims to replace legacy Excel-based systems with automated, real-time data processing for mid-market retailers.
Retail Technology Show secures top industry honors at AEO Awards
Six years after critics claimed a retail-focused exhibition had no viable future, the Retail Technology Show has been named the Best UK Tradeshow in the 4,001-8,000sqm category at the Association of Event Organisers Excellence Awards, marking a significant milestone for the event’s founders and the Nineteen Group.
John Hunt joins Marks and Spencer as Chief Digital and Technology Officer
After a decade at the Woolworths Group, John Hunt is moving to Marks and Spencer this summer to lead the retailer’s digital, data, and technology operations. He steps into the role currently held by Sacha Berendji, who will remain on the M&S executive committee until April 2027.
NRF Retail's Big Show Europe Returns to Paris This September
Paris Expo Porte de Versailles will host NRF 2026: Retail’s Big Show Europe from September 15 to 17. The event brings together thousands of industry leaders to navigate the shifting competitive landscape, operating under the theme The Next Now and focusing on the technologies redefining the modern shopping experience.
GlassesUSA.com Integrates Afterpay to Combat Rising Cost Hesitation
More than half of American prescription eyewear wearers are postponing essential purchases due to financial pressure, prompting GlassesUSA.com to integrate Afterpay into its checkout experience. The move aims to provide budget-conscious shoppers with flexible payment options for products they previously deemed too expensive to buy immediately.
Curator Hotel & Resort Collection Adopts Canary AI for Boutique Stays
Independent boutique hotels within the Curator Hotel & Resort Collection are gaining access to Canary Technologies’ AI-driven guest management platform. The partnership, facilitated through Curator’s Preferred Vendor Programme, aims to balance automated operational efficiency with the personalized service that defines the independent hospitality sector.
Finmid and myPOS Launch Embedded Lending for Italian Merchants
Over 90,000 Italian merchants now have access to pre-approved, flexible financing through a new partnership between finmid and myPOS. By integrating lending directly into the payment platform, the initiative aims to bridge the significant SME funding gap in Italy, offering capital based on real-time business performance data.
La Redoute integrates Mirakl AI to optimize sponsored product ads
French retailer La Redoute has launched Mirakl Ads, an artificial intelligence-driven retail media solution, on its e-commerce platform. The integration aims to refine product discovery for shoppers while boosting advertising performance, marking a shift toward commerce-specific AI models that prioritize retailer objectives over generic optimization algorithms.
Tesco to Equip 3,000 Stores with Hanshow Electronic Shelf Labels
Tesco is embarking on a two-year transition to electronic shelf labels, partnering with Hanshow to modernize its retail footprint. Following a 2025 pilot program, the supermarket giant intends to overhaul pricing accuracy and labor efficiency across approximately 3,000 locations, starting with an initial deployment in four test stores.
The AI Execution Gap: Insights from Shoptalk Europe 2026
As Shoptalk Europe 2026 concluded in Barcelona, a clear consensus emerged among the 4,500 industry leaders in attendance: the retail sector is currently trapped in a significant disconnect between the rapid adoption of artificial intelligence tools and the ability to convert these technologies into measurable business outcomes.
Ed Child departs Costa Coffee after five-year data leadership
After five years driving digital transformation at Costa Coffee, Global Head of Consumer Data and Digital Analytics Ed Child is stepping down. The veteran data specialist, whose resume includes stints at Asda and Walmart, confirmed his exit via LinkedIn, citing a desire to pursue new opportunities closer to his Yorkshire home.
Mimir Secures $600,000 to Automate E-commerce Operations
With $600,000 in fresh pre-seed capital led by Sondo Capital, Mimir is looking to move beyond simple customer support. The startup, founded in 2024, aims to build an AI-native operations platform that manages complex e-commerce workflows, from order tracking to returns, for brands across five countries.
Maarten van Beem leaves Ahold Delhaize for Gall & Gall CFO role
After a decade at Ahold Delhaize and three years in Boston, Maarten van Beem is returning to the Netherlands to join the omnichannel liquor retailer Gall & Gall. He concludes his tenure as Senior Director of Strategy at Stop & Shop to transition into his new executive position as CFO.
Simon Wood exits Marks & Spencer after 25-year digital transformation
After more than two decades shaping the digital architecture of Marks & Spencer, Simon Wood has announced his departure from the British retail giant. Wood, who most recently served as Head of Operations for M&S.com, played a pivotal role in transitioning the high-street staple into a modern e-commerce player since 2000.
Angela Marotti de Sciarra moves from Amazon to Mondelēz International
After six years at Amazon, Angela Marotti de Sciarra has transitioned to Mondelēz International as Head of E-commerce Strategy for Europe. Fresh from Shoptalk Europe 2026 in Barcelona, she is now pivoting her focus toward integrating artificial intelligence into the snack giant's complex supply chain and digital operations.
Emily Lewis leaves Glossier to lead retail operations at Meta
After six and a half years steering retail strategy at beauty brand Glossier, Emily Lewis is shifting her focus to the tech sector. She has been appointed Head of Retail Operations at Meta, where she will join the early-stage MetaLabs team to help define the company’s physical retail footprint.
The quiet revolution in retail back-office automation
While cameras and self-checkout systems dominate the retail floor, a mountain of paper—invoices, customs declarations, and insurance certificates—continues to dictate back-office efficiency. Companies are now turning to template-based form extraction to digitize this manual bottleneck, moving beyond traditional optical character recognition to achieve genuine operational autonomy.
The Entertainer hits £4 million milestone through micro-donations
Customers at The Entertainer have funneled £4 million into children’s hospitals, hitting the milestone through small-change contributions at checkout. The UK toy retailer facilitated the donations via the digital charity platform Pennies, distributing funds equally to four major pediatric centers across the country.
Lululemon Expands European Footprint with Romanian Market Entry
Lululemon has officially arrived in Romania, opening its first store at Băneasa Shopping City in Bucharest. The move, executed via a franchise partnership with Arion Retail Group, represents the athletic retailer's fourth new market entry in 2026 as it aggressively scales its physical presence across central and eastern Europe.
PwC’s James Lewis on the Retail Pivot to Agentic AI
Fifty-eight percent of consumers now initiate their shopping journeys through artificial intelligence, forcing brands to rethink their digital presence. At Shoptalk Europe 2026 in Barcelona, PwC Director James Lewis argued that retail survival now hinges on mastering the delicate intersection of cold algorithmic logic and human emotional resonance.
Retail Tech Weekly: Fynd Enters UK and VenHub Targets Florida
Retail technology firms are aggressively scaling, with Fynd bringing its AI-powered production ecosystem to the UK and VenHub Global securing its first autonomous store deployment in Florida. These moves headline a period of rapid infrastructure investment as retailers scramble to automate logistics and modernize the physical shopping experience.
TruthEngine Secures Funding to Combat Online Review Fraud
Online review verification specialist TruthEngine has secured an undisclosed seven-figure Series A funding round to scale its AI-driven forensic analysis. The investment arrives as global regulators tighten oversight on review manipulation, shifting the burden of proof for content authenticity directly onto corporate leadership teams.