Corporate
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Choosing HRIS Software for Mid-Size and Large UK Firms in 2026
A logistics director once spent every month manually reconciling spreadsheets between payroll and HR systems, risking compliance errors with every re-entry. For companies managing 200 to 5,000 employees, this operational gap is no longer sustainable, necessitating a shift toward integrated platforms that treat payroll and HR as a single, unified dataset.
Why Marketing Dashboards Often Fail to Capture Real Revenue
A marketing director enters a boardroom with polished dashboards, but if those reports rely solely on digital click-streams, they are likely missing the most critical half of the story. When high-value conversions occur over the phone rather than through a web form, the data often paints a misleading picture of underperformance.
Charles Denton to Lead Bodycare Revival as Retailer Targets 200 Stores
After collapsing into administration last year, health and beauty retailer Bodycare is plotting a return to the UK high street. Charles Denton, the former head of The Body Shop and Molton Brown, has been appointed CEO and Executive Chairman to oversee a target of 200 store openings by 2031.
Global Disparity in AI Grocery Adoption Rooted in Consumer Trust
While 24% of young European shoppers have integrated AI into their grocery routines, deep-seated skepticism remains the primary barrier to mass adoption. New data from dunnhumby reveals that national trust levels dictate usage patterns, with the United Kingdom leading in activity despite harboring significant doubts about the technology.
A Volatile Week in Retail Tech: Lawsuits, Leadership Shifts, and AI
From a £1.2 million legal battle between Evri and the BBC to a flurry of high-level executive departures, the retail technology sector is undergoing a period of intense transformation. While brands like Morrisons and Aldi USA celebrate major infrastructure milestones, the industry continues to recalibrate its approach to AI and digital operations.
Asda partners with Evolve to overhaul Express store connectivity
Asda has tapped Evolve to revamp IT infrastructure across its 500 Express locations, prioritizing faster and more resilient internet connectivity. The multi-year agreement aims to stabilize essential payment and security systems, with more than 450 store upgrades scheduled for completion throughout the current year.
Storfund integrates liquidity tools into Castorama France marketplace
Castorama France has tapped fintech firm Storfund to integrate its Daily Advance solution directly into the retailer's online marketplace. This partnership grants merchants selling home improvement and DIY goods expedited access to funds, aiming to bolster cash flow and accelerate inventory reinvestment for vendors operating on the platform.
Retail Tech Weekly: Morrisons hits milestone as Evri sues BBC
Conflict defines the week in retail technology, as delivery giant Evri launches a £1.2 million lawsuit against the BBC over a Panorama investigation, even as the sector marks significant operational milestones from Morrisons’ digital shelf expansion to a major funding boost for AI-driven secondhand fashion marketplace Fleek.
Paris to Host NRF 2026 Europe: Defining the Next Wave of Retail
Paris will transform into the global epicenter of commerce this September as 12,000 professionals converge for NRF 2026: Retail’s Big Show Europe. From the 15th to the 17th, the event aims to decode shifting consumer expectations and the rapid integration of artificial intelligence across the international retail landscape.
Retail Tech Watch: M&S Adopts AI and Manna Drones Pivot to US
Marks & Spencer is overhauling its product data strategy through a new partnership with Lily AI, while Irish drone delivery specialist Manna is shifting its core operations to Tulsa, Oklahoma, following regulatory setbacks that forced a pause to its domestic services in Dublin.
New Look Unveils Largest Concept Store at Metrocentre
Spanning 11,000 square feet, New Look has launched its most expansive concept store to date within the Red Mall at the Metrocentre in the North East of England. The flagship location marks a significant milestone in the retailer's strategy to unify physical retail with digital convenience.
Currys Partners with Metapack to Overhaul Delivery Logistics
Currys has tapped e-commerce specialist Metapack to integrate advanced delivery management software across its UK and Ireland operations. The partnership aims to provide shoppers with expanded checkout options and granular, real-time visibility into order tracking as the retailer attempts to streamline its omnichannel fulfillment capabilities.
Michelle Grant departs Salesforce to lead SAP retail strategy
Michelle Grant, a prominent figure in the RTIH Top 100 Retail Technology Influencers list, has transitioned to SAP as the new Global Head of Consumer Industries Go-to-Market. She leaves her previous role as Director of Strategy and Insights for Retail and Consumer Goods at Salesforce to join the enterprise software giant.
Gymshark Founder Ben Francis Bids Farewell to Retiring CTO John Douglas
After five years at the helm of Gymshark’s technical operations, Chief Technology Officer John Douglas is stepping down into retirement. His departure coincides with the appointment of Shaun Perkinson, who assumes the role as the fitness apparel brand pivots toward its next phase of global digital expansion.
Crumbl Elevates Jacob Moncur to Chief Technology Officer
After four years overseeing the brand's digital infrastructure, Jacob Moncur has been promoted to Chief Technology Officer at Crumbl. The appointment marks a strategic shift for the dessert chain, which has prioritized mobile-first engagement and experimental platform integration since Moncur joined the engineering department in 2020.
Vineta Bajaj joins 2026 RTIH Innovation Awards judging panel
Holland & Barrett Group CFO Vineta Bajaj has been appointed to the judging panel for the 2026 RTIH Innovation Awards, joining a roster of industry leaders from companies including Amazon, Walmart, and Boots to evaluate global advancements in retail technology.
M&S Recruits Currys’ Jessica Jones to Lead Technical Programmes
Marks and Spencer has hired Jessica Jones as its new Head of Technical Programme Management, poaching the veteran manager from electronics giant Currys. Jones, who previously held project management roles at Asda and the Co-op, steps into the position as the retailer doubles down on its digital infrastructure.
Closing the friction gap in large-scale event management
The future of mass-attendance events hinges on eliminating the micro-failures that frustrate guests. By moving away from siloed logistics toward a single, unified digital flow, organizers are replacing scavenger hunts with seamless, predictive experiences that prioritize fluidity from the initial booking to the final post-event interaction.
Gold Star Chili Integrates PAR Technology for Unified Operations
Cincinnati-based Gold Star Chili is consolidating its digital infrastructure by adding PAR Ordering and Pay to its existing hardware, PoS, and Punchh loyalty ecosystem. The expansion aims to unify transaction data across more than 55 locations, streamlining operations for the regional chain while maintaining its long-standing focus on guest experience.
The Barcode Warehouse brings AI shelf monitoring to UK retail
UK-based integrator The Barcode Warehouse has partnered with ShopperAI to deploy computer vision across store estates, aiming to automate inventory tracking. By repurposing existing camera infrastructure, the system identifies stock gaps and planogram discrepancies in real time, moving away from traditional manual store audits.
Polytag Appoints GENIE Drinks Co-founder Alex Webster as CSO
Alex Webster, the entrepreneur behind GENIE Drinks and a veteran investor in fintech, has joined UK-based circular economy platform Polytag as Chief Strategy Officer. His move comes as the packaging industry prepares for a major shift toward digital product passports and the upcoming GS1 Sunrise 2027 standards.
Tim Waterton Appointed CEO of Feedback Tech Firm HappyOrNot
After serving as Chief Revenue Officer since 2021, Tim Waterton has been named CEO of HappyOrNot, succeeding Miika Mäkitalo. The Finnish company, known for its signature Smiley feedback terminals used by giants like Amazon and Google, is shifting its focus toward real-time operational improvement and AI-driven predictive insights.
Manna Air Delivery shifts focus to US with new Tulsa hub
After hitting regulatory roadblocks that forced a strategic pause in its Irish operations, Dublin-based Manna Air Delivery is planting its flag in Tulsa, Oklahoma. The company plans to transform the city into its primary American operational base, projecting the creation of 1,000 jobs over the next three years.
Kim Miller Joins Rithum as CMO to Drive Global Strategy
After two decades of leading digital transformation at major retailers, Kim Miller has joined commerce solutions provider Rithum as Chief Marketing Officer and Head of Global Strategy. Miller transitions to this new role following a high-profile stint as Chief Customer Officer at Saks Global.
Phil Crawford appointed Chief Technology Officer at International Dairy Queen
After a career shaping digital infrastructure at Shake Shack and CKE Restaurants, retail technology veteran Phil Crawford has joined International Dairy Queen as Executive Vice President and CTO. He now assumes responsibility for the technical operations and commerce ecosystem across the company’s global network of 7,800 restaurant locations.
Scandit Debuts Biometric Age Verification for Retail Self-Checkout
Retailers struggling with the manual bottleneck of age-restricted sales have a new, hardware-free alternative. Scandit is entering the biometrics space with an automated self-checkout solution that uses smartphone-based vision AI to verify a customer’s age in under ten seconds, eliminating the need for constant staff intervention.
Aldi USA Completes Multi-Year Digital Supply Chain Overhaul
After years of planning, Aldi USA has finalized a comprehensive digital transformation across its entire American network. Chief Operating Officer Brent Laubaugh confirmed the successful rollout of upgraded replenishment, transportation, and warehouse management systems spanning more than 2,600 retail locations and 26 distribution centers.
Shaun Perkinson joins Gymshark as Chief Technology Officer
Shaun Perkinson, the former technology head at Boden and Al Waha Travel Retail, has stepped into the role of Chief Technology Officer at Gymshark. His appointment comes as the UK-based fitness apparel brand eyes a new phase of growth while founder Ben Francis maneuvers to reclaim equity in the business.
Matthew Hully departs Farfetch after four-year tenure
After four and a half years overseeing customer retention strategies, Matthew Hully is stepping down from his role as Director of CRM & Loyalty at Farfetch. His exit follows a turbulent period for the luxury platform, marking a transition point as the company pivots toward its growth targets for 2026.
Fleek Secures $25 Million to Automate Secondhand Fashion Supply Chains
London-based startup Fleek has closed a $25 million Series B funding round to scale its AI-driven infrastructure for the global secondhand clothing trade. The investment, which brings the company’s total capital raised to £45 million, aims to digitize manual sorting processes that currently underpin the multi-billion dollar resale market.