The retailer intends to use the software to provide store teams with precise, actionable intelligence rather than raw data. By highlighting specific products and interventions, the system aims to help staff make faster, more confident decisions on the shop floor. Steve Shirley, Stores Director at Iceland Foods, noted that the initiative aligns with the company’s broader strategy to improve operational consistency and reduce waste through better-informed decision-making.
Martin Rigby, General Manager of EMEA and APAC at Retail Insight, emphasized that the shift is designed to transform how retailers utilize operational information. Instead of analyzing past performance, the AI serves as a predictive tool, surfacing potential waste issues in real-time. This collaboration marks a significant step for Iceland as it seeks to scale its sustainability objectives across its retail operations.


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