Gardner White integrates DataXstream OMS+ for SAP transformation

The transition marks a significant technical overhaul for the retailer, which maintains a complex selling model that standard order management tools often struggle to support. According to Sean Mitchell, Senior Vice President of Sales at DataXstream, the platform is designed specifically to handle these sophisticated requirements. The goal is to provide associates with a unified toolset that covers the entire customer journey, starting from initial product inquiries through to final home delivery.

This implementation aligns with the broader retail industry trend of moving away from disparate systems toward centralized cloud-native architectures. By leveraging SAP S/4 HANA, Gardner White seeks to improve operational visibility across its sales channels without the need for additional middleware or bolt-on solutions that typically complicate retail IT stacks.