The settlement, which directs $115 million in back pay to short-changed workers, concludes a lengthy investigation by the New York City Department of Consumer and Worker Protection. Officials analyzed more than 150 million payment transactions, revealing that the delivery giant repeatedly failed to accurately account for hours worked. Mayor Mamdani condemned the company's previous payment structure, characterizing it as a business model built on corporate greed rather than an accidental oversight.
While DoorDash maintained that its payment calculation methods were generally legal, the company admitted to errors that resulted in late or incomplete compensation. As part of the deal, the app has agreed to implement stricter monitoring of its payment systems to ensure future compliance. DCWP Commissioner Samuel Levine framed the agreement as a significant shift in local labor enforcement, warning that the city will no longer tolerate the systemic underpayment of its workforce.



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