QKS Group’s analysis highlights Majesco’s ability to embed intelligent agents directly into complex insurance workflows, ranging from underwriting and claims to policy servicing and distribution. By leveraging contextual intelligence and AI-assisted decisioning, the platform aims to automate routine tasks and enhance productivity for carriers. Varun Singh Bisht, an analyst at QKS Group, noted that Majesco’s approach is redefining the role of AI by enabling operational agility at scale.
Manish Shah, President and Chief Product Officer at Majesco, stated that this recognition validates the company’s focus on placing agentic AI at the heart of insurance operations. The firm currently supports more than 375 customers globally, utilizing its cloud-native architecture to modernize legacy systems. The QKS AI Maturity Matrix evaluates vendors based on their strategic vision, innovation, and measurable business impact, positioning Majesco among the primary entities currently shaping the future of automated insurance administration.



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