Previously, the firm’s teams relied on logging into individual carrier portals and manually transcribing container data into spreadsheets. This fragmented approach often resulted in inaccurate tracking and inconsistent reporting across the supply chain. Casey Johannesen, Cocoa Sourcing Manager at CQC, noted that the transition has eliminated the hour of daily administrative labor previously required just to locate incoming supplies.
Beacon’s technology provides a live, unified view of cocoa imports, which are notoriously difficult to track due to varied carrier performance and extended transit times. CEO Fraser Robinson stated that moving away from scattered inboxes and portals allows the manufacturer to respond more effectively to the inevitable delays and variables inherent in global cocoa logistics.





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