Washington Trust Retains Top Billing in Rhode Island Banking Rankings

The Forbes list, compiled in partnership with Statista, relies on an independent survey of thousands of U.S. consumers alongside public reviews. To qualify, financial institutions must operate in 14 states or fewer and avoid an online-only business model, a criteria set that emphasizes the value of regional presence. Performance is measured across several metrics, including digital service quality, financial advisory capabilities, and overall customer satisfaction.

Ned Handy, Chairman and CEO of Washington Trust, attributed the consistent recognition to the institution's long-standing focus on client relationships and community-based service. Founded in 1800, the bank operates as the oldest community bank in the country and serves a customer base across Rhode Island, Connecticut, and Massachusetts. The 2026 distinction reinforces the bank's strategy of pairing traditional, personalized service with modern digital tools to serve families and businesses in the Northeast.