The report highlights a disconnect between consumer expectation and digital delivery. Drawing on case studies from platforms processing 1.6 million daily orders, the authors demonstrate how successful agentic commerce can drive revenue uplifts of up to 40%. The research provides a blueprint for retailers in fashion, grocery, luxury, and B2B sectors, outlining a 24-month roadmap for achieving operational readiness.
Contributing expert Sreeraman Mohan Girija, founder of Fynd, brings technical insight from his work with platforms like Kaily.ai and Pixelbin.io. He is joined by Chris Moran, a veteran retail executive with three decades of experience at brands including Pandora and Levi Strauss & Co. Together, they provide a framework for navigating the structural shifts required to move beyond basic automation toward truly agentic retail experiences.





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