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PossibleNOW Adapts Compliance Tools for the Agentic AI Era

PossibleNOW Adapts Compliance Tools for the Agentic AI Era

As enterprises shift from browser-based workflows to autonomous AI agents, PossibleNOW is launching DNCSolution for Salesforce's Headless360. This new service integrates real-time Do Not Contact compliance directly into AI-to-AI workflows, ensuring that agents—whether Microsoft Copilot or Salesforce Agentforce—verify regulatory eligibility before initiating any customer outreach.

The platform exposes compliance capabilities as discoverable services, allowing organizations to maintain governance across diverse channels like Slack, Microsoft Teams, and voice interfaces. By evaluating federal and state registries, known-litigator lists, and calling-hour restrictions, the tool acts as a gatekeeper for autonomous agents. This architecture ensures that compliance checks occur before a call, text, or email is ever triggered, preventing non-compliant data from reaching Large Language Models.

Scott Frey, CEO of PossibleNOW, is set to discuss these agent-first governance models with Salesforce executives in New York later this month. He emphasizes that compliance remains the critical boundary between building customer trust and incurring legal liability. By decoupling compliance from individual applications, PossibleNOW allows businesses to apply uniform governance across their entire agentic stack, regardless of the specific interface or platform used.

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