Since taking the helm in January 2024, Tijerino has prioritized the modernization of healthcare staffing operations. Her tenure is marked by the expansion of the company’s resource hub in Manila and the implementation of an AI-powered chatbot designed to streamline the placement process for traveling clinicians. This digital transition aims to reduce administrative friction for medical professionals while enhancing around-the-clock service capacity.
Beyond technological integration, Tijerino emphasizes internal development through intensive leadership coaching. Linda Galipeau, Chair of the Medical Solutions Board of Directors, credited this approach for maintaining the company's focus on service excellence. By investing in manager development, Tijerino has sought to foster a culture that directly links internal team connectivity to the quality of patient care provided by their healthcare partners.
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