Hou joined the family enterprise in 1997, four years after its founding, before spending a formative seven-year stint at Volvo Trucks North America. She returned to lead American Chrome in 2008, steering the company through significant expansion and its 2023 acquisition by Multi Parts Solutions. Under her tenure, the firm solidified its role as a strategic partner for OEMs including Daimler and Navistar, while maintaining a 80,000-square-foot distribution hub in Bolingbrook, Illinois.
Beyond her operational impact, Hou earned recognition as a prominent advocate for minority-owned and women-led businesses, securing honors from Diversity MBA and the National Federation of Filipino American Associations. Her successor, Brett Delp, joined the organization earlier this year to lead the launch of ACC Fleet Solutions. Scott Robertson, vice president commercial for Multi Parts Solutions, credited Hou with building the company’s industry reputation through decades of sustained, relationship-based credibility.



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