The accolades span multiple sectors, with the institution named Best Corporate/Institutional Digital Bank in Mexico. Judges specifically cited the bank's success in user experience, treasury management, and cash services. In the consumer space, the bank earned a high-ranking nod for its digital transformation efforts, which have focused on increasing transaction speed and security for individual clients.
Carlos Hank Gonzalez emphasized that the bank’s goal remains the delivery of a tailored banking experience that anticipates client needs. This strategy relies on an expansive infrastructure, including over 1,200 branches and a massive network of point-of-sale terminals. The annual awards, produced in collaboration with Infosys, assess institutions on product breadth and customer adoption rates, cementing Banorte's position as a dominant force in the regional financial ecosystem.
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