Massachusetts Medicare Patrol Urges Vigilance Against Billing Fraud

The program, led by AgeSpan, Inc., emphasizes that vigilance begins with the comparison of personal healthcare receipts against official Medicare Summary Notices and Explanations of Benefits. Lucilia Prates, the program’s statewide director, notes that beneficiaries are often the first to spot charges for tests, equipment, or services they never received. She argues that reporting these discrepancies is essential to safeguarding the integrity of the broader Medicare program.

When inconsistencies cannot be resolved independently, the Massachusetts SMP offers free, confidential guidance to navigate the reporting process. The organization provides direct assistance to families and caregivers, escalating cases to investigative authorities when necessary. Residents looking for support can reach the program at (800) 892-0890 or through the official website at masmp.org.