Target appoints Chandhu Nair as first Chief AI Officer

Nair’s transition to Target signals an intent to bridge the gap between complex machine learning models and tangible frontline retail experiences. In a statement regarding his new role, he emphasized that the true measure of artificial intelligence in retail lies not in the sophistication of algorithms, but in how technology simplifies daily tasks for staff and enhances the guest experience. He plans to work closely with Target’s technology leadership, including Prat Vemana, to integrate these capabilities across the enterprise.

During his time at Lowe’s, Nair oversaw significant initiatives involving data and store innovation. His perspective on industry transformation is grounded in the belief that the most valuable technological insights often emerge on the sales floor rather than in corporate boardrooms. By prioritizing human-centric design, he intends to leverage Target’s existing brand connection to scale AI applications that remain accessible to both employees and shoppers.