University of Phoenix Leaders Discuss AI and Accessibility in Dallas

Representing the university, Marc Booker, Kelly Hermann, and Erin Amsden led discussions on the evolving landscape of higher education. The institution received the 2026 Blackboard Catalyst Award for Ethical AI Leadership, a recognition of its focus on transparent and equitable AI implementation. During the event, Booker detailed the university’s transition from pilot programs to full-scale deployment of AI-powered student support assistants, emphasizing that such tools must move beyond administrative tasks to become mission-critical components of the student lifecycle.

Beyond AI, the team addressed the logistical hurdles of modern education. Hermann presented strategies for aligning accessibility initiatives with broader institutional goals, focusing on how data-driven narratives can help administrators justify investments in inclusive design. Meanwhile, Amsden participated in debates surrounding agentic AI, exploring how institutions can maintain academic integrity and authentic assessment in an era where automated agents are becoming increasingly prevalent in the classroom.