AI adoption and leadership shifts define the week in retail tech

The findings underscore a broader trend across the industry where companies are balancing automation with employee experience. Beyond Gap's research, the retail sector saw significant movement this week. Ulta Beauty announced the appointment of Domino’s Pizza veteran Kelly Garcia as its new Chief Technology Officer, signaling a push to accelerate the retailer’s digital innovation strategy.

Technological deployments remain aggressive. Tesco is currently trialling Simbe’s Tally shelf-scanning robot to improve stock visibility, following similar pilot programs at Morrisons. Meanwhile, Asda has integrated Natasha’s Law allergen data directly onto Vusion electronic shelf labels in over 150 Express stores, streamlining regulatory compliance. In Japan, shu uemura has launched an AI-powered 3D facial scanning mirror at its Tokyo flagship, aiming to blend digital precision with traditional makeup artistry.

Strategic leadership changes also extended to the logistics and media sectors. Jack Johnson, a prominent retail media expert, has departed Ocado Retail to spearhead the growth of JD.com’s Joybuy business across the UK and Europe. Concurrently, Evri has appointed former Parcel Pending executive Tim Eaden as its new Locker Partnership Director to oversee the expansion of its national parcel collection network.