Basys Updates iQ Pro+ App to Streamline Field Service Payments

For many service businesses, the reliance on disconnected workflows creates significant friction, forcing teams to wait until they return to an office to process transactions. The enhanced iQ Pro+ platform eliminates these silos by syncing customer data and payment status in real time. Field staff can now generate invoices on-the-spot or utilize Quick Pay links, while office teams maintain oversight of all activity as it happens.

CEO Brad Oddo noted that the platform was designed specifically to prevent the administrative burden of payment collection from overshadowing the actual service work. Beyond the technical features, the company emphasizes a service-first model, boasting an NPS of 75+ and a high rate of first-contact resolution. By moving payment processing into a mobile-first environment, Basys intends to help contractors and service providers reduce manual follow-ups and secure funds immediately upon job completion.