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Lidl Plus Completes Global Expansion With US Market Entry

Lidl Plus Completes Global Expansion With US Market Entry

With the launch of Lidl Plus in the United States on July 15, the discount retailer has successfully unified its loyalty program across all 32 countries where it operates. The platform now serves over 120 million users, marking a significant milestone in the company’s digital transformation strategy.

Linus Himzmann, Global SVP and Board Member at Lidl International, noted that the global deployment relied on cross-functional collaboration and a shared technical infrastructure. The platform is intended to accelerate data-driven learning and improve customer experiences through the integration of artificial intelligence across international markets.

Simultaneously, the retailer is expanding its in-store digital capabilities within the United Kingdom. Following a successful pilot program, the Lidl & Go self-scanning feature is rolling out to 37 additional stores across Scotland and Southern England. Integrated directly into the Lidl Plus app, the tool allows shoppers to track spending and manage their purchases in real-time without the need for dedicated store hardware. Chief Customer Officer Louise Weise stated that the expansion responds to consumer demand for greater visibility and flexibility during the shopping experience, complementing recent digital initiatives like personalized coupons and the introduction of a points-based rewards system.

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