Jones announced her move on LinkedIn this week, expressing enthusiasm for the new role and thanking Saleh Ahmed, M&S’s Head of Cloud and Network Infrastructure, for facilitating her transition. Her appointment aligns with a wider push by M&S to modernize its digital footprint. The company recently partnered with Lily AI to automate the creation of structured product data, a move intended to reduce manual labor and improve the accuracy of product categorization across its online storefronts. Stephen Orford, Head of Online Experience at M&S, noted that the integration of the Lily AI platform has already yielded measurable improvements in both operational efficiency and commercial performance, particularly regarding Google search visibility and organic traffic.
M&S Recruits Currys’ Jessica Jones to Lead Technical Programmes
Marks and Spencer has hired Jessica Jones as its new Head of Technical Programme Management, poaching the veteran manager from electronics giant Currys. Jones, who previously held project management roles at Asda and the Co-op, steps into the position as the retailer doubles down on its digital infrastructure.
Comments (0)
No comments yet. Be the first!