FirstService Residential Unveils Resilience First Risk Program

The program targets community associations and high-rise properties, leveraging the scale of parent company FirstService Corporation. By integrating resources from First Onsite Property Restoration, Roofing Corp of America, and FirstService Insurance Brokers, the initiative offers boards complimentary, no-obligation inspections to identify structural vulnerabilities before disasters strike. These assessments are intended to help managers prioritize maintenance and secure necessary documentation for insurance readiness.

Beyond preventative measures, the program establishes a structured communication and response framework for the immediate aftermath of an incident. COO Bob Cardoza noted that the initiative provides a coordinated path for boards to engage support and manage repairs efficiently. Alex Nguyen, senior vice president of strategy and operations, emphasized that the goal is to remove the uncertainty of emergency logistics by clarifying priority actions and resource availability for property management teams.