Nimi Kuruvilla Joins CERTIFY Health to Lead Customer Success

Kuruvilla joins the Rockville-based company following a tenure at Overjet, where she specialized in deploying AI-driven dental technology across enterprise-level organizations. Her mandate at CERTIFY Health focuses on maintaining service quality during rapid growth, ensuring that complex implementations translate into long-term account retention and consistent operational performance.

CEO Kevon Kothari noted that Kuruvilla’s background in scalable operations and dental technology aligns with the company’s push to modernize patient access, payments, and administrative workflows. As these healthcare organizations move away from disconnected systems, Kuruvilla will bridge the gap between initial product adoption and sustained value, working alongside product and implementation teams to standardize workflows across the platform’s unified interface.