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Nasuni Secures Sixth Consecutive Customer Satisfaction Award

Nasuni Secures Sixth Consecutive Customer Satisfaction Award

With a Net Promoter Score of 88 and a 98% customer satisfaction rating, Boston-based data platform Nasuni has secured its sixth consecutive NorthFace ScoreBoard Service Award. The recognition reflects independently audited feedback, positioning the company as a benchmark for loyalty within the competitive enterprise unstructured data management sector.

Beyond the NorthFace accolade, Nasuni captured top rankings across 15 categories in G2’s Summer 2026 reports. These metrics underscore the firm's performance in product usability, implementation speed, and disaster recovery support. CEO Sam King attributed the consistent performance to a company-wide mandate that prioritizes customer outcomes alongside technical innovation for AI-ready infrastructure.

Client feedback reinforces these figures. Mark Chemacki, Director of Technical Strategy at Omnicom Group, noted that the company’s professional services teams remain deeply involved in maximizing the value of their unstructured data investments. As enterprises continue to shift toward cloud-based file management, Nasuni’s focus on reducing infrastructure complexity appears to be a primary driver of its current market momentum.

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